The Importance of Communication in the Workplace

Communication in the workplace is imperative. When you communicate well with your team, it eliminates misunderstandings, addresses any issues and encourages a healthy work environment.

There are many potential problems that can come from poor communication at work and these problems can have a profound effect on performance, productivity and staff satisfaction levels.

Here are some of the main benefits that great communication can have

Work Relationships

Effective communication will create a strong team. Regular communication will allow for regular feedback and updates throughout tasks and projects, will enable to any issues to be addressed and a chance for employees to voice their opinions or suggestions. This will also have a positive impact on employee morale as the entire team remain in the loop, making everyone feel valued and motivated.


If there is an open line of communication between supervisors and staff members, then they are encouraged to be more creative and innovative within the workplace, and they are likely to put forth new and creative ideas.

Productivity & Efficiency

Communicating effectively at work can help increase overall productivity. Managers can understand their employees’ skills and will then give clear directions to the people that are best suited for certain tasks.

Poor communication compromises efficiency, as well as the overall quality of work. When instructions aren’t provided clearly, mistakes tend to happen.

Employee Engagement

When teams are communicating they are engaged and motivated to work towards their set goals and targets and as a result creates a positive work environment. It’s also easier for managers to identify what makes a positive and satisfying working environment.

Employee Growth

 Managers can identify hidden talents when they communicate clearly with their employees. By doing so, they can tap into these skills and help enhance them, which will contribute to the overall success of the business. This will give employees the chance to learn new skills and possibly show talents their managers never knew they had. Without the communication employees wouldn’t be given a chance to show their abilities or the chance to learn new things. Without connecting with managers and employees, they could become stagnant later down the line, and the business could have lost great talent through not giving others new opportunities.